PAiCore delivers highly standardized open source signaling solutions at a lower cost base
CT Technical Support Plans
Basic SLA
20 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- USSD Gw & USSI
- SMS Firewall
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24/7 Technical Support
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Single Instance
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Cloud-Hosting - Up to 10% of Contract Value
CT CAPEX for Messaging Platforms: Monthly fee x 24
Standard SLA
50 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- SMSC
- IP-SM-GW
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24/7 Technical Support
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Multi-Instance / Single Product
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Cloud-Hosting - Up to 10% of Contract Value
Premium SLA
80 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- SMSF (Q3)
- RCS Application Server (Q4)
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24/7 Technical Support
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Messaging Multi-Product
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Cloud-Hosting - Up to 10% of Contract Value
CT CAPEX for Messaging Platforms: Monthly fee x 24
Basic SLA
25 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- CAMEL Gw
- jSS7-STP & jDiameter
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24/7 Technical Support
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Single Instance
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Cloud-Hosting - Up to 10% of Contract Value
CT CAPEX for Signaling & Geolocation Platforms: Monthly fee x 24
Standard SLA
50 Professional Services hours per month
Minimum Commitment : 18 months
Products Supported at this Level
- Network API Gw
- GMLC & CAMARA LBS
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24/7 Technical Support
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Multi-Instance / Single Product
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Cloud-Hosting - Up to 10% of Contract Value
Premium SLA
100 Professional Services hours per month
Minimum Commitment : 18 months
Products Supported at this Level
- Diameter Routing Agent
- Service Communication Proxy (Q4)
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24/7 Technical Support
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Signaling & Geolocation Multi-Product
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Cloud-Hosting - Up to 10% of Contract Value
CT CAPEX for Signaling & Geolocation Platforms: Monthly fee x 24
Basic SLA
40 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- Core Network Analyzer
- Telephony Application Server
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24/7 Technical Support
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Single Instance
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Cloud-Hosting - Up to 10% of Contract Value
CT CAPEX for Business Solutions: Monthly fee x 18
Standard SLA
80 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- 3rd Party Platform Support
- FIX Gw
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24/7 Technical Support
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Multi-Instance / Single Product
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Cloud-Hosting - Up to 10% of Contract Value
Premium SLA
160 Professional Services hours per month
Minimum Commitment : 12 months
Products Supported at this Level
- eSIM or IoT App Dev & Support
- Prepaid Top-Up Platform
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24/7 Technical Support
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Business Solutions Multi-Product
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Cloud-Hosting - Up to 10% of Contract Value
